Legal

Privacy Policy

Last updated

Meta Pharmacy Services ("Meta," "we," "us") operates metapharmacyservices.com (the "Site") as a business-to-business website for telehealth brands, clinics, and prescribers evaluating us as a compounding pharmacy partner. This Privacy Policy describes how we collect, use, and share information about visitors to the Site.

This policy does not cover protected health information ("PHI") that Meta receives, holds, or transmits in its capacity as a covered entity under HIPAA. For that, see our Notice of Privacy Practices.

If you choose to opt in to receive text messages from us, we collect your mobile phone number and a record of your consent, including the date, time, and method of opt-in.

Information we collect

Information you provide. When you fill out our "Partner with Meta" form or otherwise contact us, we collect the information you submit — typically name, business email, phone, company, role, and a brief description of what you're looking for. Our form is hosted by HubSpot, Inc., which acts as our service provider.

Information collected automatically. When you visit the Site, we and our service providers may automatically collect standard log information — IP address, browser type, device type, referring URL, pages viewed, and timestamps — through server logs, cookies, and similar technologies. We may use this information for analytics and to improve the Site.

We do not knowingly collect information from children under 18 through the Site.

How we use information

We use the information we collect to:

  • Respond to partnership inquiries and communicate with prospective and current partners
  • Operate, maintain, and improve the Site
  • Send relevant business communications (you can unsubscribe at any time)
  • Comply with legal obligations and protect our rights
  • Send text messages you have opted in to receive, such as account, order, and service updates

How we share information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service and message delivery, is permitted. All other categories below exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Subject to the above, we share information only as described here:

  • Service providers who help us run the Site and our outreach, including HubSpot (form and CRM), our website host, and our messaging provider, under contractual confidentiality and data-protection terms. Service providers may use your information only to perform services for us and not for their own purposes.
  • Legal and safety reasons, when required by law, subpoena, or to protect the rights, safety, or property of Meta, our partners, or others
  • Business transfers, in connection with a merger, acquisition, or sale of assets, in which case this policy will continue to apply or you will be notified. Mobile phone numbers and SMS opt-in data are excluded from any such transfer for marketing purposes.

We do not sell, rent, or share your personal information, including your mobile phone number, with third parties for their marketing purposes.

Cookies and analytics

We use cookies and similar technologies to operate the Site and understand how it is used. We may also use privacy-respecting analytics to measure Site traffic. We do not use advertising or cross-site tracking cookies. You can control cookies through your browser settings; disabling them may affect how the Site functions.

Text messaging (SMS)

If you opt in to receive text messages from Meta Pharmacy Services, you agree to receive messages related to [account notifications, order and shipping updates, and customer service]. Message frequency varies. Message and data rates may apply. Consent to receive text messages is not a condition of any purchase or service.

Reply STOP to any message to opt out at any time. You will receive one final message confirming your opt-out. Reply HELP for help, or contact us at admin@metapharmacyservices.com or 844-334-1010.

Carriers are not liable for delayed or undelivered messages.

Your mobile phone number and SMS opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes.

Your choices and rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of the information we hold about you, and to object to or restrict certain processing. To exercise these rights, contact us using the details below. We will respond within the timeframes required by applicable law.

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). If you are in the EU, UK, or another region with comparable privacy laws, you have corresponding rights under those laws.

Data retention

We retain information for as long as needed to operate the Site, respond to your inquiries, and meet our legal and recordkeeping obligations.

Security

We use reasonable administrative, technical, and physical safeguards to protect information collected through the Site. No method of transmission or storage is fully secure, and we cannot guarantee absolute security.

Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top reflects the latest revision. Material changes will be noted on the Site.

Contact

Meta Pharmacy Services
8352 W Warm Springs Rd, Ste 120
Las Vegas, NV 89113
admin@metapharmacyservices.com
844-334-1010